Job Description

Job Description

Job Description

The Staff Pad is proud to partner with a reputed healthcare organization in Manchester, TN and we are looking to hire a Insurance Clerk for their Billing Department.

In this role, you will support insurance and patient account operations by ensuring accurate information, timely processing, and efficient coordination of insurance-related activities.

Schedule: Full-Time | Days

What You’ll Do

Key Responsibilities

• Prepare and submit accurate claims to payers using proper methodology
  
• Address inquiries regarding claims and insurance coverage
  
• Make necessary adjustments, corrections, and changes to patient accounts
  
• Rebill claims as required & process remittance advices
  
• Respond to payer requests to support timely payments
  
• Offer self-pay patients appropriate options, including financial applications, TennCare applications, and deposits for non-emergency procedures
  
• Work with minimal supervision while following written and verbal instructions
  
• Maintain familiarity with the organization and functions of all units
  
• Demonstrate effective communication, empathy, and a commitment to positive interactions with patients and colleagues
  
• Establish measurable annual goals and objectives
  
• Foster positive customer relationships
  
• Ensure compliance with departmental policies, procedures, and regulations
  

What We Are Looking For

• Experience with medical claims and insurance processing preferred
  
• Knowledge of insurance coverage and payer requirements
  
• Strong attention to detail and accuracy
  
• Ability to manage patient accounts and billing adjustments
  
• Familiarity with remittance processing and claim rebilling
  
• Strong communication and customer service skills
  
• Ability to work independently with minimal supervision
  
• Empathy and professionalism when assisting patients
  
• Strong organizational and time-management skills
  
• Ability to follow policies, procedures, and regulations
  

What You Can Expect

Benefits

Exceptional patient care starts with a team that feels valued, supported, and empowered - backed by comprehensive compensation and benefits every step of the way

• Medical, Rx, Dental, Vision, Life & AD&D Insurance
  
• Retirement Plans
  
• PTO, Leave of Absence
  
• Maternity/Disability Leave
  
• Flexible Spending Account
  

If you are detail-oriented, patient-focused, and ready to contribute to accurate and efficient insurance operations, we invite you to bring your skills to a team that values professionalism, collaboration, and quality service

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