Job Description

The Senior Human Resources Manager, Flow, serves as the strategic HR business partner and primary HR leader for an assigned business segment. This role is accountable for the full delivery of human resources services, including end-to-end talent acquisition, employee relations, workforce planning, and compliance.

Operating as both a strategic advisor and hands-on leader, the role partners closely with the Segment Leader and leadership team to align people strategies with business objectives, while ensuring consistent execution of enterprise HR programs, policies, and governance standards.

  Key Responsibilities

  Strategic HR Partnership

• Serve as the primary HR advisor to the Segment Leader and leadership team


• Build a strong, trust-based partnership with segment leadership to influence business decisions and outcomes


• Translate business priorities into actionable HR strategies and workforce plans


• Provide proactive insight on organizational risks, talent gaps, leadership effectiveness, and succession planning opportunities.

  Talent Acquisition

• Own and execute the end-to-end recruitment process for the segment, including workforce planning, requisition development, sourcing, interviewing, selection, and offer negotiation


• Partner directly with the Segment Leader and hiring managers to define role requirements and hiring strategies


• Develop proactive sourcing pipelines and ensure high-quality hiring outcomes aligned with business needs


• Ensure a consistent, compliant, and timely hiring process aligned with internal approval workflows

  Talent Management & Workforce Planning

• Lead workforce planning, including headcount forecasting and succession planning in partnership with the Segment Leader


• Identify skill gaps and implement hiring, development, or restructuring solutions


• Drive performance management and talent calibration across the segment


• Support leadership in developing high-potential talent and succession readiness

  Employee Relations & Leadership Support

• Lead complex employee relations matters including investigations, conflict resolution, and disciplinary actions


• Coach and advise leaders on employee relations, performance management, and team effectiveness


• Support leadership in building a high-performing, engaged, and accountable culture

  HR Operations & Compliance

• Ensure compliance with employment legislation and company policies


• Maintain audit-ready documentation across hiring, employee relations, and employment actions


• Oversee onboarding/offboarding and employee lifecycle processes within the segment


• Partner with HR Operations, Payroll, Benefits, and HR Systems to ensure seamless service delivery

  Organizational Effectiveness & Change Management

• Support organizational design, restructuring, and growth initiatives


• Lead change management efforts within the segment to ensure successful adoption and minimal disruption


• Drive alignment between business strategy and organizational structure

  Projects & Continuous Improvement

• Lead or support key HR initiatives (e.g., HRIS implementation, job architecture, compensation governance)


• Identify and implement process improvements to increase efficiency and consistency


• Ensure alignment and execution of global HR initiatives within the segment

  Scope & Impact

• Primary HR leader for the Flow business unit


• Full accountability for talent acquisition and HR delivery within the segment


• Direct influence on business performance through workforce strategy, leadership effectiveness, and talent outcomes


• High level of interaction with the Segment Leader and leadership team, requiring consistent visibility and accessibility


• Fast-paced, operationally focused environment with competing priorities across talent, employee relations, and business initiatives

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field


• 8–12+ years of progressive HR experience, including direct responsibility for recruitment and business partnering


• Strong knowledge of employment legislation 


• Proven experience managing employee relations, full-cycle recruitment, and organizational development


• Demonstrates strong partnership and influence with segment leadership


• Delivers effective and timely hiring outcomes within established processes


• Manages employee relations matters with consistency, professionalism, and minimal risk to the organization


• Contributes to improved employee engagement, retention, and leadership capability within the segment


• Ensures compliance and maintains high standards of documentation and governance

  Skills & Competencies

• Strong business acumen and ability to align HR strategy with operational priorities


• Proven ability to build credibility and influence senior leaders


• Excellent communication and leadership coaching skills


• Provide timely, practical, and solutions-oriented HR support to leaders and employees


• Maintain accurate, complete, and audit-ready documentation; ensure all HR practices align with internal policies and legislative requirements


• Exercise sound judgment in employee matters, ensuring consistency, fairness, and compliance with company policies and applicable legislation

TRAVEL

• Travel up to 10% of the time.

LOCATION

• This position onsite

At SHAPE Technologies Group, we recognize that our employees are our greatest asset. We offer a competitive compensation package designed to attract and retain top talent, along with a comprehensive benefits program that supports the health, financial well-being, and work-life balance of our employees.

The salary range for this position is $120,000 to $130,000 USD annually plus bonus, depending on qualifications, experience and skills . In addition to base pay, eligible employees have access to a comprehensive benefits package, which may include medical, dental, and vision coverage, a 401(k) retirement savings plan with company match, paid time off, paid holidays, life and disability insurance, employee assistance programs, and professional development opportunities.

At SHAPE Technologies Group, we are committed to providing rewarding career opportunities, a collaborative work environment, and opportunities for professional growth and advancement.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This role may require prolonged sitting and standing, use of a computer and standard office equipment, occasional lifting of up to 25 pounds, and domestic and international travel as business needs require.

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