Job Description

Under general direction, the Social Worker IV A/B performs case work of an advanced nature dealing with complex individual and family problems; undertakes intensive treatment plans and counseling requiring professional knowledge and training; performs other related work as assigned.

Social Worker IV A/B requires a Master's degree and social work case management experience in a public or private social services agency. This is the highest non-supervisory level in the series. Incumbents perform case work requiring the application of high level and sophisticated social services expertise and techniques, generally in areas such as adult and child protective services.

The MQ patterns of the SW IV-B mirror the patterns for the SW IV-A. The distinguishing difference is that the SW IV-B requires one additional year of experience from what is required for the SW IV-A.

Social Worker IV differs from the next higher class of Social Worker Supervisor I in that the latter is the first supervisory level. Social Worker IV differs from Social Worker III in that the latter does not require both a Master's degree and qualifying experience.

The Monterey County Department of Social Services offers an Employment Bonus up to $5,000 to candidates hired into a full-time Social Worker IV/V permanent position (subject to qualification & taxation).

Flexible staffing:

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority.

Bilingual Desirable:

English/Spanish bilingual skills are desirable for this position, but not required as a condition of employment

SUPERVISION EXERCISED AND RECEIVED

Social Worker IV A/B receives supervision from a Social Worker Supervisor or other higher-level supervisor or manager pursuant to California Department of Social Services (CDSS) Manual of Policy and Procedures (MPP) Division 31 regulations (31.070). A Social Worker IV A/B may provide lead direction to lower level Social Workers or service employees.

Duties may include, but are not limited to, the following:

• Performs case studies for the purpose of assessing problems and determining appropriate types and methods of treatment.
• Develops intensive long or short-term treatment plans, which require a comprehensive fund of professional knowledge with the aim of improving or restoring individual or family functioning.
• Ensures all services are delivered in a respectful, culturally sensitive and appropriate manner and
• Acts as a casework consultant to staff members without professional training.
• Functions at a highly skilled level in such areas as counseling, protective services, medical social work, family services, community organization and research.
• May perform the following specific types of counseling: marital, family inter-relationship, protective services for children or adults incapable of self-care.
• Investigates and provides services to children where their physical or emotional welfare is involved such as cases of neglect, abuse, emotional or behavioral problems, physical or mental disabilities, or other health conditions involving a child's personality; unmarried parenthood; conflict in parent-child relationships; lack of proper guardianship of a child; problems in school or community relationships; inadequate child care arrangements by working parents or the absence of one parent from the home and its effects on the stability of the child's home.
• Receives reports of children, dependent adults and elderly abuse; investigates allegations by conducting interviews with victims and others; assesses situations to protect vulnerable adults and children and recommends, implements and monitors alternate placement, may remove children from unsafe situations; may provide information to law enforcement or district attorneys; may be required to work on-call; may testify in court; supports witnesses and victims who must testify in court.
• Assess prospective foster and adoptive parents; matches children with adoptive/foster parents, and counsels foster and adoptive families.
• Refers clients to other staff members
• Coordinates and directly monitors family visitations to assess progress toward the case plan goals.
• Interprets and explains rules, regulations and policies to clients and applicants.
• Maintains casework records and handles relevant correspondence.
• Develops and prepares court report, case plans, case narratives and safety plans in automated computer systems.
• Operates a personal computer and other office equipment; enters and retrieves data and narratives from automated computer systems.
• Prepares and maintains case records and databases; communicates decisions, timelines, recommendations, and case plans to clients, families, and service providers.
• Communicates effectively with clients and others in writing, in person, and over the telephone.
• Analyzes data, interprets directions, procedures and regulations, and develops appropriate responses.
• Performs job duties under stressful conditions and emergency situations.
• Responds appropriately to situations.
• Maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
• Performs related duties as assigned.

EMPLOYMENT STANDARDS

Knowledge of:

• Principles and practices of organization, workload management, and time management.
• Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling.
• Phone etiquette and interview techniques.
• Principles and practices of counseling, bio-psychosocial assessments and therapy
• Physical and mental health principles and the impact on the personality.
• Local socio-economic conditions, trends, and current problems and methodology in the field of public social services.
• Basic principles and techniques of interviewing and recording the social casework.
• Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker.
• Community organizations and social problems calling for the use of public and private community resources.
• Basic principles involved in the nature, growth and development of personality, and in-group processes.
• Basic principles of individual and group behavior.
• Current issues in the field of social welfare.
• Principles of analysis and problem-solving methodology.
• Basic public welfare programs on the Federal, State, and local level.
• General principles of public assistance policies and programs.
• Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill.
• Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide.
• Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients.
• Signs, stages and dynamics of abuse, and the effects of abuse on child/adult development and behavior.
• Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families.
• Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations.

Ability to:

• Apply the principles of child psychology and family relationships.
• Evaluate personal psychological factors in the child and/or family's situation.
• Recognize signs of abuse for children, the elderly and dependent adults; assess risk factors and potential dangers to clients.
• Act effectively in stressful situations.
• Demonstrate skill in the more difficult casework areas.
• Accept and use consultative supervision.
• Analyze situations and adopt effective courses of action.
• Apply existing laws, rules and regulations to welfare department operations and interpret and explain to the applicant, recipient, or others public social services programs, policies, rules and regulations.
• Develop skill in interviewing, case recording and interpretation.
• Interact professionally and respectfully with clients including difficult, hostile, or distressed clients.
• Respect cultural differences.
• Work constructively within a community setting and effectively use appropriate resources and services.
• Understand and learn the agency programs, policy and procedures.
• Obtain and recognize relevant and significant facts.
• Organize and maintain work detail.
• Relate and work well with agency staff, clients, and others.
• Communicate effectively, both orally and in writing.
• Establish and maintain client rapport on an individual basis.
• Maintain confidentiality in accordance with legal standards and/or county regulations.
• Use computers and related software.
• Establish and maintain cooperative working relationships with agency staff, clients, and outside organizations.

Candidates who are within six months of meeting the educational requirements for this classification may be admitted to the examination, provided they complete the requirement and submit proof of graduation prior to appointment.

Social Worker IV A

Pattern 1: A master's degree in Social Work from an accredited college or university;

Pattern 2: A master's degree from an accredited two (2) year counseling program*; *Qualifying counseling degrees from a two (2) year counseling program includes: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology, Counseling Psychology.

Pattern 3: One (1) year of full-time experience performing advanced journey (equivalent to a MSS SW III) level social work case management as a Social Worker in a public or private agency and master's degree in social or behavioral science, psychology, anthropology, sociology and counseling education.

Social Worker IV B

(This level is for candidates with a master's degree and experience. Experience during an internship does not count at this level).

Pattern 1: A master's degree in Social Work from an accredited college or university and one (1) year of full-time experience performing social work case management as a Social Worker in a public or private agency;

Pattern 2: A master's degree from an accredited college or university two (2) year counseling program* and one (1) year of full-time experience performing social work case management as a Social Worker in a public or private agency; *Qualifying counseling degrees from a two (2) year counseling program includes: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology, Counseling Psychology.

Pattern 3: Two (2) years of full-time experience performing advanced journey (equivalent to a MSS SW III) level social work case management as a Social Worker in a public or private agency and master's degree in social or behavioral science, psychology, anthropology, sociology and counseling education.

• The Employment Bonus is paid in the employee’s paycheck as follows:
  • 20% upon hire (1st paycheck)
  • 30% after the completion of 90 days of employment
  • 50% at the completion of one calendar year of service
• The ability to speak, read and write Spanish in addition to English would be an asset in this position is optional.
• Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
• The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
• Employees must have and show their original Social Security Card and a valid CA Driver License or CA State ID on the first day of work.
• Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification, and local law enforcement checks. Applicable agencies must conduct an investigation during the time of hire and ensure a reinvestigation is conducted 5 years from the date of the previous background investigation for each employee that has access to federal tax information.

VETERANS PREFERENCE

If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application.

ABOUT MONTEREY COUNTY

Located on California's picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur Coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals, and Pebble Beach - possibly the world's most famous golf course, it's easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice. In addition to a thriving tourist trade, Monterey County's economy is largely based on a vigorous agricultural industry. Known as the 'salad bowl of the nation' the Salinas Valley provides fresh vegetables and salad greens to the entire country. California's 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents.

ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT

Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Monterey County Department of Social Services administers over seventy programs that daily serve an estimated 200, 000 residents of Monterey County. Department programs include Community Benefits (Public Assistance Eligibility), Family and Children’s Services (Child Welfare Services), Aging and Adult Services (Adult Protective Services, IHSS, and Area Agency on Aging), CalWORKs Employment Services, Military and Veterans Affairs, and Community Action Partnership. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values, and encourages diverse voices, opinions, perspectives, and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 850 dedicated members serving Monterey County residents.

Monterey County is an Equal Opportunity Employer – Minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Benefit Summary Sheet:

Class Specifications:

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Job Tags

Permanent employment, Full time, Temporary work, For contractors, Internship, Work at office, Local area, Flexible hours

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